Challenges:

• Disparate information in disparate systems.

• Lack of real-time communication.

• Falta de KPIs. Lack of real-time KPIs.

• Minimal insight into individual line performance and quality.

• Needing to implement a system without disrupting production.

• Needing to implement a system that would be easily adopted and utilized by operators.

Goals:

• Reduce bottling lines downtime.

• Reduce administrative work and paperwork.

• Automate data retrieval.

• Have access to real-time, reliable and transparent KPIs.

• Enable real-time communications with factual data.

• Meet QMS compliance.

Solution:

TrakSYS has become Jack Daniel's system of record for measuring the OEE of their seven production lines. Customized features like Multi-event Acknowledgement and Broadcast Notifications have been implemented using TrakSYS tools to expand the existing functionality. With the Multi-event Acknowledgement and Grouped Events, operators were able to group events based on a few configurable variables, and enter downtime reasons for multiple occurrences, all at the same time.

All inline inspections that are documented have been migrated to TrakSYS, enabling more streamlined reporting and improving Quality Assurance. Tasks that require a specific completion frequency have been configured to trigger automatically.

The Broadcast Notification feature allows leadership to send messages to all bottling lines, or individual lines. Teams utilize "cockpit pages," which require acknowledgment, thereby ensuring a majority of associates see pertinent notes. Dispatch is displayed across dashboards at the head of each line, which has proven valuable for dispersing time-sensitive information across the site. Line operators were engaged throughout the entire design process to promote user adoption and fluency. During design, strategic team leads provided feedback regarding how TrakSYS may have been adding work to the operators. This proved to be critical through commissioning, as the team leaders trained the operators to use TrakSYS. With their initial input already included as part of the implementation, user adoption of the system was very successful throughout every line rollout.