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HOW WE DELIVER

Discovery to Optimize.
Gated, not hoped.

Discovery, Design, Build, Deploy, Optimize. Nothing moves forward until the gate is met and operations signs it.

01 · THE FIVE PHASES
PHASE 01

Discovery

2 WEEKS

We spend the two weeks on the floor with your operators and supervisors. You get a read on where connectivity and master data actually stand, what the losses cost per year, and which site should go first.

Shopfloor walkthroughs

Gemba walks with operators and supervisors, on every shift pattern you run.

Maturity assessment

Connectivity, data quality, process discipline, and readiness across candidate sites.

Value-case framing

What the program is worth, in operational terms an Operations Director will defend.

Lighthouse selection

We score candidate sites on complexity, connectivity and readiness, then agree the shortlist with operations.

DIAGNOSTIC REPORT VALUE CASE SITE SHORTLIST PROGRAM OUTLINE
EXIT GATEOperations signs the value case and the lighthouse site, in writing, before Design starts.
02 · A LIGHTHOUSE SITE ON THE CALENDAR

Roughly twelve weeks
to a live first site.

That's a lighthouse factory of typical complexity. Your real timeline depends on how much connectivity already exists, what state master data is in, and how many systems need integrating. Wave sites after the first run faster because the template is proven. Discovery gives you the real number.

W1W2W3W4W5W6W7W8W9W10W11W12 Discovery
Design
Build
Deploy
Optimize
Optimize feeds Discovery. Template improvements from the last wave are inputs to the next one.
03 · NON-NEGOTIABLES
PRINCIPLE 01

Adoption is the deliverable.

A configured system nobody uses is a failed project with good documentation. We measure operator adoption, not just uptime.

PRINCIPLE 02

We stay until it runs without us.

Hypercare ends on evidence, not on a date. The exit gate is a site that no longer needs us in the room.

PRINCIPLE 03

Honest gates, even when it hurts.

If a gate isn't met, the phase isn't done, and we'll say so on the steering call. Slipping a week beats living with a broken master-data model for a decade.

● PHASE ZERO

Every program starts with a 30-minute conversation.

One operational pain point, an honest read on what it would take to fix it. If we're not the right fit, we'll say so.